Louisiana Medical Group Management Association

 

  

 See additional articles and tips on the member NEWS pages containing Newsletters and Weekly dispatches.


ARPN Agreements: An article featured in a recent  issue of Lammico's newsletter points out, "The use of nurse practitioners and other advanced practice registered nurses (APRNs) is significantly on the rise." As physicians enter into these agreements they should be aware of legalities; a recent Louisiana legal case is detailed. Read it here   


Contracts - Knowledge is Power:   Susan E. Charkin, writing for the American Academy  of Orthopaedic Surgeons (AAOS), points out: “Knowledge is power. The more you know about a health plan—whether it’s a health maintenance organization (HMO) or a preferred provider organization (PPO)—the more successful your negotiations will be."   Read more here.

Practice Tools:  Elizabeth Woodcock is the founder and principal of Woodcock & Associates which generously provides this information on her website.  She has focused on medical group operations and revenue cycle management for more than 20 years and is a leading national speaker for MGMA and other provider organizations. 

Virtual credit cards and hidden fees: You might not be aware of hidden fees associated with this payment method. New policy passed at the 2015 American Medical Association’s Annual Meeting helps shine light on ways physicians can get paid fairly. MORE HERE

 



PATIENTS

End-of-Life Care Planning Resources Available Through LaPOST Program

Medicare recently finalized a rule that will reimburse doctors who discuss advance care planning options with their patients. The policy change will take effect on Jan. 1, 2016. The Louisiana Physician Orders for Scope of Treatment (LaPOST) Coalition encourages health care professionals across the state to consider the LaPOST website as a valuable source for advance care planning information. The program is centered around LaPOST, a specialized advance care planning document designed for those facing serious, advanced illnesses.

The LaPOST website consists of instructional resources for physicians, patients and caregivers that include the Conversations Change Lives guidebook, a web-based video learning series, a religious and cultural resource library, a guide to medical treatments and the official LaPOST document.

The LaPOST Coalition also offers webinars for professionals and has launched a statewide educational program that will assist long-term care facilities in implementing advance care planning and LaPOST into their existing operations. For patients and caregivers, there are community forums to discuss issues related to end-of-life care.

Dr. Susan Nelson, LaPOST Coalition Chair, says, “We are pleased to see advance care planning become a priority in our nation’s health care system. It is clear that more patients are expressing a desire to be heard, and want to have a voice in determining the care and medical treatments they receive as their illness progresses. These conversations are not always easy to have, but are necessary to ensure that patients’ treatment wishes are honored.”

For more information about advance care planning, click here  or call (225) 334-9299.


Patients' pet peeves:  Physicians Practice, a leading online community for physicians and practice management professionals, is an award-winning website providing expert content on business, financial and managerial aspects of patient care. Their website recently featured this graphic information: In response to an open invitation to "rant away" on Facebook, patients ranging in age from 20-something to 75 shared their biggest pet peeves about doctors.  See results here

New online tool lets patients look at prices of tests and procedures:  A website called Guroo.com shows the average local cost for 70 common diagnoses and medical tests in most states. It's showing the real cost — not the published charges, which often get marked down — based on a giant database of what insurance companies actually pay. Read more here


STAFF, PERSONNEL

5 tips to improve interviews: Read this helpful blog about interviewing potential employees written by Barb Daiker, PhD, RN, FACMPE, manager of quality, Minnesota Medical Association, Minneapolis. She writes, "After interviewing at least 200 people for open positions ranging from entry-level to director of operations, I know how hard it is to sort through an applicant’s information and organize interview notes with reference material and back..." Read more

7 reasons new employees fail:  This article points out it can be beneficial to begin new hires on a probationary basis and allows you the option to let employees go  when they fail to learn their jobs.

Tips on strengthening staff: Former Louisiana Board member and current MGMA Consultant Kenneth T. Hertz says administrators tell him it has become more difficult to recruit and train competent staff. He has some tips for you in this article.

Culturally competent staff - 4 steps:  In this MGMA blog, the writer notes your staff’s  inability to understand, communicate with and effectively interact with people from different cultures can lead to disparities in care and be detrimental to patient compliance and satisfactioN. These skills, which fall under the umbrella term cultural competence, affect patients’ health — and your practice — in more ways than one, says Deb McQuilkin, DNP, MEd, NEA-BC, FACMPE.  Follow these steps to help make your staff more aware of the importance of cultural competence and work to improve it.


Staff fraud/embezzlement: 

A 2009 study by MGMA  found that 83 percent of the 945 practices that responded had at some point been the victim of embezzlement.

Houston CPA  Carl N. Frost says that an estimated 70% of these embezzlers “have practiced their embezzlement skills with a previous medical practice.  Read his advice here.

The website Power your Practice offers some good advice such as dividing responsibilities. "Information here.

 Learn more at the American Medical Association website. 

This Texas Medical Association article tells of an office manager working weekends and staying late. Read it here.

 


 


 


 




Copyright, 2015 MGMA Louisiana

MGMA-Louisiana State Office / Phone: (985)290-8020/ 1527 Gause Blvd. #105/ Slidell, LA 70458

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